Dependable Technology Platforms

We offer feature-rich phone systems for businesses of all sizes. They’re flexible enough to work in diverse environments, offer all the latest features and let you take your calls anywhere on any device.

MiVoice

Mitel MiVoice unified communications platforms are designed to allow businesses to take of advanced communications capabilities in a way that makes sense for the business.

“Do more with less” has become the mantra of many businesses today. At the same time, IT organizations are striving to focus on more strategic objectives that drive competitive advantage and tangible value for their business.

Mitel’s MiVoice unified communications platforms were designed to address your business’s communications needs, no matter what size your business is and to provide your business with the tools for improving employee productivity and business efficiency, so that you can expect a tangible return on your communications investment.

Our philosophy with the MiVoice platform is to deliver unified communications (UC) solutions that:

  • Are simple to manage and deploy.
  • Enhance business & employee productivity.
  • Fit within your existing infrastructure.
  • Are flexible and future-proof.

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Mitel MiCollab combines collaboration, mobility, and messaging into a single solution that empowers people to collaborate more easily and effectively, no matter where they are, how they work and what device they use.

MiCollab

Effective collaboration among employees, partners and customers is a critical driver of any organization’s success. As a component of Mitel’s Unified Communications and Collaboration (UCC) solution, MiCollab makes it easy for employees to manage all aspects of their day-to-day interactions, no matter where they are or how they choose to be productive – for it provides people with all the communication tools they need, when they need it.

Enrich your organization’s communication capabilities with chat, video conferencing and other collaboration applications that help your business work more effectively and efficiently.

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Get tools to monitor, manage and optimize the smallest informal workgroup to the largest, most sophisticated call center. Calls. Chat. Social interactions. Handle it all seamlessly.

MiContact Center

MiContact Center Business Edition is an out-of-the-box solution designed for single-site contact centers with 50 or fewer agents.

MiContact Center Office Edition, designed for the MiVoice Office 250 (formerly MiVoice Office) platform, is an entry-level solution for contact centers or workgroups with up to 100 agents.

MiContact Center Enterprise Edition allows you to achieve three main business goals: differentiate your business by empowering end-customers with sophisticated, intelligent, and flexible media contact options; increase customer satisfaction and loyalty with tools for first-contact resolution and quick and efficient service, and allow for more flexible and simplified IT architecture and management.

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Our cloud-based business communication platforms seamlessly tie every communication application together for greater efficiency, flexibility and capabilities.

MiCloud

Mitel’s single-stream software can easily accommodate your changing needs and preferences over time, meaning you can move freely among public, private and hybrid cloud models.

It’s the pay-as-you-grow, cloud-based platform for all of your business communication needs. Cut hardware and I.T. costs. Free up resources. Gain new efficiencies. Leverage flexible deployment and migration. And most of all, enjoy a host of capabilities that you won’t find anywhere else.